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Understand Your vipdom3 Account Terms

These terms set out how your vipdom3 account works — what you agree to when you join, how your wallet transactions are handled, and what applies to your use of the lobby where local law permits.

Account eligibilityWallet & payment conditionsDANA, OVO, GoPay scopeLobby access rulesContact & dispute path
vipdom3 Understand Your vipdom3 Account Terms
REACH OUR TEAM

Contact Us About These Terms

If anything in these terms is unclear — or if you need to raise a concern about your account, a wallet transaction, or a specific condition — our support team is the right place to start. Reach us through the channel that works for you.

Live Chat Open the live chat window from your account dashboard. This is the quickest path for questions about specific transactions or account conditions you need clarified.
Email Support Send a detailed message to our support address for terms-related queries. Include your registered wallet type — DANA, OVO, or GoPay — so we can match your account records.
Account Help Centre Check the help section inside your account for a summary of current conditions, wallet rules, and the steps to request a formal review of any decision made under these terms.
HOW WE HANDLE IT

Security, Data and Account Integrity

Your account data and wallet details are held under standard security practices. We do not share your DANA, OVO, or GoPay account numbers with third parties outside the transaction verification process. You can request a summary of the data held against your account at any time through our support channel.

Data Retention

Account records — including wallet transaction history — are retained for as long as your account remains active and for a period after closure, in line with applicable legal requirements.

Cookie Use

We use session cookies to keep your lobby state consistent across pages. No cookie data is sold or shared. You can clear cookies from your browser settings at any time without losing your account.

Account Security

Login to your account uses OTP verification sent to your registered number. If you suspect unauthorised access, contact support immediately — we can place a hold on your account while we investigate.

Requesting Changes

To update your registered wallet — switching from OVO to GoPay, for example — submit a request through live chat with your account verification details. Changes take effect after our team confirms your identity.

Common Questions About These Terms

These are the questions we hear most often about account conditions, wallet rules, and how these terms apply to your use of vipdom3. If your question is not here, live chat is the fastest way to get a direct answer.

These terms apply where access is permitted under local law. Players in Yogyakarta or Denpasar should confirm that using this service is lawful in their region before opening an account.

Your account supports DANA, OVO, and GoPay, but wallet changes require identity verification through support. You may not link wallets that belong to another person — one account, one verified identity.

We will notify you of material changes through your account or registered contact. Continuing to use your account after that notification means you accept the updated version of the terms.

Contact us via live chat or email with your transaction reference and wallet type — DANA, OVO, or GoPay. Raise disputes within a reasonable period of the transaction date so we can pull the relevant records.

We may close or suspend accounts for breaches including running multiple accounts, misrepresenting identity during wallet verification, or any activity that conflicts with the conditions stated in these terms.

Send a data request through our support email or live chat. Include your registered wallet type and account details. We will respond with a summary of the information held against your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.